Leah T.


How long have you worked here at Paddy’s Markets?

About 10 years.

Do you speak any languages other than English?

I also speak Mandarin and Cantonese

Do you notice your customers speaking languages other than English?

All the time. They come in and speak their own languages. Lots of Chinese languages, but also other languages too.

Do you know what languages?

No, not really, Asian languages – Thai, Malay and Indonesian probably – also from Europe, I’m not sure what ones.

Do you ever communicate with customers in Mandarin or Cantonese?

Yes, some people don’t speak much English, so they come to us to get their fruits and vegetables.

Fresh food customers at Paddy’s Market

Do you ever speak to the other workers or stallholders in Mandarin or Cantonese?

Always in Mandarin.

Is there any particular reason?

We all know it better than English (laughs).

Have you noticed any changes in language usage over time?

Not really, we all speak to each other the same as always.

Have you ever noticed any positive or negative reactions to anyone speaking a language other than English?

Sometimes it is hard if we don’t speak the same language, some of the others don’t have very good English, which can make it hard to speak with customers.